FAQs
Get answers to common questions about Housing Disrepair Claims
If you don't find what you're looking for, Our Housing disrepair Specialists are ready to help with your specific situation.
Get answers to common questions about Housing Disrepair Claims
If you don't find what you're looking for, Our Housing disrepair Specialists are ready to help with your specific situation.
Find answers to the most common questions about our housing disrepair services in the United Kingdom
Housing disrepair refers to issues in a rental property that your landlord has failed to repair, such as damp, mould, leaks, faulty heating, or structural problems. If you have reported the issue to your landlord and they have not fixed it within a reasonable time, you may be eligible to make a claim for compensation.
Council tenants, housing association tenants, and private tenants in the United Kingdom can all make housing disrepair claims if their landlord fails to carry out necessary repairs after being notified of the problem.
You can claim for issues such as damp and mould, leaking roofs, broken boilers or heating systems, faulty plumbing, electrical hazards, pest infestations, structural damage, and other problems that affect your health, safety, or quality of life.
Compensation depends on the severity of the disrepair, how long it has affected you, and the impact on your health and living conditions. On average, claims can range from 20% to 50% of your annual rent, plus potential damages for inconvenience and health issues.
Most housing disrepair claims in the UK take between 3 to 9 months, depending on the complexity of the case and how quickly the landlord responds. Some straightforward cases may settle within a few weeks.
No, most housing disrepair solicitors in the UK work on a “No Win, No Fee” basis, meaning you do not pay anything upfront. You only pay if your claim is successful, and the fee is usually deducted from your compensation.
No, UK law protects tenants from unfair eviction if they make a legitimate housing disrepair claim. Your landlord cannot legally evict you for exercising your right to live in a safe and habitable home.
You should collect photos or videos of the disrepair, medical records if your health is affected, copies of letters, texts, or emails to your landlord, and records of any repair requests you made. The stronger your evidence, the stronger your claim.
Yes, private tenants in the UK have the same legal rights as council or housing association tenants. If your private landlord has ignored your repair requests, you may still be entitled to compensation.
Yes, if your health has suffered due to damp, mould, or unsafe conditions, you may be entitled to additional compensation. Medical evidence, such as GP or hospital records, can strengthen your case significantly.
In the UK, tenants usually have up to 6 years from the date of disrepair to make a claim. However, it’s best to start your claim as soon as possible while the evidence is fresh.
Yes, tenants are generally required to continue paying rent. However, if your landlord fails to carry out repairs, your rent payments may be considered when calculating your compensation.
Once your claim begins, your solicitor will notify your landlord, gather evidence, arrange for inspections if needed, and negotiate for compensation and repairs. If the landlord refuses, the case may go to court.
If your landlord refuses to act, your solicitor can take the matter to court. The court can order your landlord to carry out repairs and award you compensation for the inconvenience and distress caused.
Yes, if your furniture, clothes, or other personal belongings have been damaged due to disrepair (e.g., mould or leaks), you may be able to claim compensation for the cost of replacement.
While you can make a claim on your own, using a specialist housing disrepair solicitor increases your chances of success. Solicitors handle the legal process, evidence gathering, and negotiations on your behalf.
Even in temporary or emergency housing, the council must ensure the property is safe and habitable. If it is not, you may still have the right to make a claim.
Yes, most housing disrepair claims are made while tenants are still living in the affected property. You don’t need to move out to make a claim.
You can start by contacting a housing disrepair specialist or solicitor. They will offer a free consultation, assess your eligibility, and guide you through the no win, no fee claims process.
Specialist solicitors have extensive experience handling housing disrepair cases across the UK. They know how to negotiate with landlords, maximise compensation, and ensure your home is repaired properly.