No, it is illegal for a landlord to evict you or retaliate against you for making a legitimate housing disrepair claim. The Housing Act 1985 protects tenants from such actions, and we will ensure your rights are upheld throughout the process. In fact, landlords have a legal obligation to maintain their properties in a habitable condition, and failing to do so is a breach of their responsibilities.

The duration of a housing disrepair claim can vary depending on the complexity of the case and the responsiveness of the landlord. Simple claims with clear evidence can be resolved in 6-8 weeks, while more complex cases may take 3-6 months. Our team works efficiently to gather evidence and negotiate with landlords to achieve the fastest possible resolution. We'll keep you informed at every stage of the process and provide regular updates on your claim's progress.

You should gather photos or videos showing the disrepair issues, copies of all communication with your landlord about the problems (emails, letters, text messages), dates when you first reported the issues, and any relevant documents like your tenancy agreement. If the disrepair has affected your health, medical records can be valuable evidence. We'll guide you on exactly what evidence is needed for your specific case and help you organize it effectively.

No, we operate on a strict no-win, no-fee basis, which means there are absolutely no upfront costs to you. We only get paid if your claim is successful, and our fee is taken as a percentage of the compensation you receive. If we don't win your case, you owe us nothing. This approach ensures that everyone has access to justice regardless of their financial situation, and it aligns our interests with yours—we're only successful when you are.

Yes, absolutely. Private tenants have the same rights to live in a safe and habitable home as council and housing association tenants. Landlords of private rentals are legally required to maintain the structure and exterior of the property, keep installations for water, gas, electricity, and sanitation in good working order, and ensure the property is fit for human habitation. If your private landlord has failed to address disrepair issues after you've reported them, you may be entitled to compensation, and we can help you pursue your claim.